Entrust your IT device fleet to a global network of skilled experts, who will take care of every aspect from acquisition to disposition. At ITAD360, we offer a comprehensive one-stop-shop lifecycle solution, backed by our extensive international network, ensuring seamless transitions throughout the entire IT asset management process.Our expert team is well-equipped to handle all your asset management needs, ensuring compliance, security, and accreditation at every step.

We understand the importance of maintaining the highest standards, and our services are tailored to meet your specific requirements, regardless of the size or complexity of your operations.With our reliable and scalable solutions, you can focus on your core business while we efficiently manage your IT devices.

Our commitment to sustainability aligns with your environmental goals, as we strive to optimize the lifecycle of your assets and reduce e-waste, making a positive impact on the planet.Whether you need assistance with IT device acquisition, management, or disposition, our knowledgeable experts are ready to provide comprehensive support and guidance. Rely on ITAD360 for a hassle-free, compliant, and secure IT asset management experience, allowing your business to thrive and grow while staying environmentally responsible. Our tailored services for Retailers ensure efficient handling of IT assets, from trade-ins to remarketing, enabling them to meet market demands while maintaining compliance and sustainability.

Painless Enterprise Asset Management

At ITAD360, we are committed to making asset management a seamless and hassle-free experience for both technology and enterprise customers. Our team of experts possesses the knowledge and expertise to provide a range of services, offering transparent, integrated, and secure processes to optimize the entire technology lifecycle.

We understand the challenges and complexities involved in managing IT assets, which is why we offer tailored solutions to meet the specific needs of each customer. Our experienced advisors guide you through the entire asset management journey, ensuring that you make informed decisions that align with your business goals.

From acquisition to disposition, we take a comprehensive approach to ensure that your technology assets are efficiently managed, maximizing their lifespan and value. Our joined-up processes enable smooth coordination between different stages of asset management, promoting a seamless and streamlined experience.Security is at the forefront of everything we do. We implement robust measures to safeguard your sensitive data and ensure compliance with industry standards and regulations. With ITAD360, you can have peace of mind knowing that your technology assets are in safe hands.Let our team of experts take the burden of asset management off your shoulders, allowing you to focus on your core business. With our knowledge and commitment to excellence, we provide you with the confidence and support needed to optimize your technology assets and achieve long-term success.

Flexibility & Agility

Meeting your company’s IT needs requires a comprehensive and agile IT team, which can sometimes be overwhelming ...

Lifecycle Management

Opting to replace IT assets can incur significant expenses and lead to unnecessary waste, particularly when existing...

Hassle-Free Solutions

Certain asset management tasks can be particularly challenging to execute independently. Whether it's handling...

Depot Services

Experience the power of our comprehensive suite of interconnected offerings, meticulously designed to ensure the productivity and secure connectivity of your national or global team of employees to your IT infrastructure. At ITAD360, we provide a wide range of services that are customized to meet your specific needs, guaranteeing a seamless and efficient IT asset management experience.

Our services encompass various key elements, starting from asset configuration and fulfillment, where we tailor each device to match your unique requirements. Advanced exchange services enable quick and hassle-free replacements for any malfunctioning assets, minimizing downtime and maximizing productivity.

Additionally, our asset recovery solutions focus on optimizing the value of your retired IT assets. Through refurbishment, re-kitting, and stocking, we ensure that these assets find new life and contribute to cost savings and sustainability.

Furthermore, our repair services are conducted with precision and expertise, ensuring that your devices are restored to optimal working conditions swiftly and effectively.With ITAD360’s interconnected offerings, you gain the confidence of knowing that your IT infrastructure is in safe hands. Our solutions are built to enhance the productivity and security of your team, while also providing cost-effective and eco-friendly asset management solutions. Partner with us to experience seamless connectivity, enhanced productivity, and a streamlined IT asset management process that empowers your workforce and drives your business forward.

Services

  • Our priority is to minimize downtime for businesses by offering swift device collection and repair services. In case of any issues, we ensure quick replacements from our inventory, allowing end users to get back to work promptly.
  • At ITAD360, we understand the critical importance of keeping your business operations running smoothly. Our streamlined processes and efficient logistics enable us to swiftly collect faulty devices for repair. Our skilled technicians work diligently to diagnose and resolve any issues, ensuring minimal disruption to your workflow.
  • In situations where immediate repair is not possible, we have a ready stock of replacement devices available. This enables us to quickly issue replacement devices, getting your end users up and running as soon as possible.
  • With our commitment to reducing downtime, you can rely on us to provide a seamless and responsive service. Our goal is to empower your business with a fast and reliable solution, ensuring that your team can continue to operate efficiently and effectively. Trust ITAD360 to keep your business on track and minimize the impact of device-related issues on your productivity.
  • New User Deployment

    Experience a seamless onboarding process for your new employees by opting for our system preloading service. We provide a fully configured system with your company’s software image and all the necessary accessories. This means your new hires can hit the ground running, with everything they need to start their work immediately.

    At ITAD360, we understand the importance of a smooth and efficient onboarding experience. Our preloaded systems ensure that your new employees have all the tools they require from day one, eliminating any setup delays or compatibility issues.

    With our expert configuration and attention to detail, your new team members can focus on their roles without worrying about the technical aspects of setting up their devices. This enhances productivity and ensures a positive first impression, fostering a sense of confidence and readiness in your new hires.

    Choose ITAD360’s system preloading service to streamline your onboarding process and provide your employees with the best possible start in their new roles. Let us handle the technical aspects, so you can concentrate on welcoming and integrating your new team members into your organization with ease.

  • Advanced Exchange

    Ensure a smooth user experience by sending a preloaded replacement unit with the company image and backed-up end-user files from your server before collecting their old system for repair.

  • Returned unit processing with data erasure

    By leveraging cutting-edge data clearing software, we ensure devices undergo a secure wiping process, and their suitability for reuse and redeployment is thoroughly verified.

  • Inventory Management

    ITAD360 securely store new and returned inventory in our warehouses, granting you visibility to monitor age and inventory levels. This grants access to valuable business intelligence and real-time stock information at your fingertips.

  • Device Repair

    ITAD360’s specialized technical knowledge and extensive parts inventory empower us to effectively repair a diverse array of electronic devices, providing comprehensive solutions for our customers.

  • Departing User collection

    Efficiently collect equipment from departing users in your organization. If needed, we can upload system data before securely sanitizing device drives and proceeding with reuse or retirement processes.

  • Order Fulfilment

    Efficiently pick, pack, and ship new and used devices while providing transparent and accurate reporting on real-time inventory levels and device tracking information during deployment.

  • End-of-service Management

    Based on our market experience, we can provide expert advice on the best timing for refreshing your assets. When ongoing maintenance costs, decreased performance, and reduced resale potential reach a tipping point, we’ll guide you on the optimum refresh strategy.

Lifecycle Management

Unlock the full potential of your technology devices with our comprehensive suite of support solutions designed to optimize cost and enhance the customer experience throughout their useful life. From device fulfillment and configuration to end-of-life take back and disposition options, we offer a wide range of services that cater to every stage of the device lifecycle.

At ITAD360, we understand the importance of providing a seamless and efficient experience for your customers. Our device fulfillment and configuration services ensure that devices are customized to precise requirements, reducing setup time and enhancing user satisfaction. By partnering with Operators/Carriers, we offer streamlined solutions that optimize device performance and deliver a superior end-user experience.

As devices reach the end of their useful life, our trade-in and take back solutions enable your customers to easily upgrade to newer technology, promoting customer loyalty and retention.

For devices that have reached the end of their life cycle, our disposition solutions come into play.We offer various options for reuse, resell, or recycle, ensuring that your devices are managed in an environmentally responsible manner.With our end-to-end support solutions, you can rest assured that your technology devices are in capable hands throughout their entire lifecycle.

Our goal is to optimize cost, enhance customer experience, and promote sustainable practices in device management.Choose ITAD360 as your partner in technology lifecycle management, and let us help you achieve the highest level of efficiency and customer satisfaction while minimizing environmental impact. Our ITAD service is specifically partnered with resellers, allowing us to facilitate the refurbishment and resale of IT assets. This collaboration not only maximizes value recovery for your organization but also contributes to a more sustainable approach by extending the lifecycle of technology products.

Service

ITAD360 is committed to prolonging the useful life of devices through a meticulous approach that maintains components to the highest standard, promptly addresses repairs, and performs replacements, when necessary, effectively extending their lifecycle.

  • Configuration & Software Customization

    ITAD360 services cover a wide range of offerings, such as gold build creation, device configuration, kitting, DEP/MDM enrollment, and direct shipment to enterprise or end-user customers.

  • Swap Pool Management

    From returns processing to shipment, ITAD360 expertly manages the entire lifecycle, all while offering comprehensive and detailed reporting to keep you informed throughout the process.

  • Leasing Fulfillment

    ITAD360 provides comprehensive capabilities, financial services, and supply chain management expertise to support your enterprise’s leasing/device-as-a-service (DaaS) offering. Our services encompass product sourcing, in-life servicing, and end-of-life recovery, delivering a seamless DaaS experience to your enterprise customers.

  • Screening and Data Erasure

    ITAD360 deploys technically trained teams and advanced tools to thoroughly screen and securely data-wipe devices, ensuring swift payments to customers and efficient preparation of devices for onward sale, all while maintaining the highest levels of security and efficiency.

  • Refurbished Device Fulfillment

    ITAD360 expertly handles inventory management for refurbished devices and provides advanced exchange shipment services. We recover defective devices, refurbish them, and return them to the swap pool, catering to end-user customers.

  • Insurance Fulfillment

    ITAD360 has developed customized processes to effectively and economically manage end-user insurance claims for insurers. This includes expertly handling the repair, refurbishment, and replenishment of technology product stock pools, streamlining the insurance claim management process.

  • B2B and B2C Device Trade-in

    ITAD360 offers tailored online, retail, and end-user trade-in solutions, encompassing a complete end-to-end process. Our comprehensive services handle front-end systems and tools for buying back products, arranging collection, conducting technical validation and device grading, and maintaining effective customer communication.

  • Live Find my iPhone (FMI) and Google Lock Check

    Through seamless integration with OEMs, ITAD360 checks devices prior to trade-in, advising customers to remove locks and ensuring a hassle-free experience by avoiding delays, removing blocks, and expediting payment processing for a smoother customer journey.

Field Services

At ITAD360, we pride ourselves on providing flexible and customizable lifecycle support services tailored to your specific needs. With our full range of onsite offerings, we offer a comprehensive solution to manage your IT assets throughout their lifecycle. Whether you require asset auditing, installation, deinstallation, data center services, onsite data erasure, or storage media destruction, we have you covered.

Our onsite services ensure that you have complete control over the mix of services you need, allowing you to optimize your IT asset management according to your unique requirements. We understand that every organization has distinct needs, and our expert teams will work closely with you to design a solution that perfectly aligns with your goals and operations.

By entrusting ITAD360 with your onsite needs, you can rest assured that our skilled professionals will handle the tasks with precision and efficiency. This allows you to focus on your core business activities while ensuring that your IT assets are managed, secured, and disposed of responsibly. Our asset management service is partnered with manufacturers and OEMs, enabling us to provide comprehensive support for tracking and optimizing the lifecycle of your IT assets. This collaboration ensures that we can efficiently manage the recovery and refurbishment of assets, further enhancing sustainability and value for your organization.

We prioritize providing seamless and convenient solutions, ensuring a smooth experience and enhancing your overall productivity.With ITAD360’s flexible onsite services, you can streamline your IT asset management and data security, benefiting from a customized approach that meets the unique demands of your organization.

Service

ITAD360 deploys highly skilled technicians to your facility, ensuring minimal downtime and enabling a swift return to normal business operations. Our dedicated team is committed to swiftly addressing your needs, minimizing disruptions, and restoring seamless functionality as efficiently as possible. Additionally, our Asset Management services are partnered with insurers, allowing us to provide comprehensive support for asset recovery and risk management. This collaboration enhances our ability to deliver timely solutions, ensuring that both your operations and insurance processes run smoothly and effectively.

  • Data Erasure & Destruction

    To ensure the utmost level of security, ITAD360 offers onsite data sanitization services, encompassing data erasure, hard drive shredding, and data degaussing. With our advanced techniques performed at your location, you can have peace of mind knowing your sensitive data is effectively and securely eliminated.

  • Datacenter Services

    Our comprehensive services encompass various tasks, including physical inventory, wiping servers and storage drives, performing loose drive erasure, disconnecting and pulling network cables, as well as de-installing and removing data center assets. With ITAD360, you can rely on our skilled team to handle these critical aspects of asset management with utmost efficiency and precision.

  • Site Consolidation and Changes

    Whether you are closing down a site or consolidating locations, ITAD360 is here to assist you in efficiently relocating assets to the new facility or managing their disposition. Our expert team ensures a smooth and seamless process, minimizing disruptions and optimizing the use of your IT assets during the transition.

  • Install Move Add Change (IMAC)

    Empower your users in locations with limited IT resources by outsourcing tasks such as new equipment installation, relocation, and system updates. Our expert team will handle these responsibilities, allowing your staff to focus on core tasks without IT-related burdens.

  • Asset Discovery and Inventory Audit

    ITAD360 offers companies a meticulous inventory audit conducted by our skilled technicians, delivering comprehensive and precise accounting of their IT assets information. This service empowers businesses to gain full visibility into their technology inventory, facilitating informed decision-making and efficient asset management practices.