Suboptimal handling of returned stock can leave Original Equipment Manufacturers (OEMs) facing the challenge of managing aging inventory and, as a consequence, potential substantial write-downs. To avert these issues, it is imperative for OEMs to adopt efficient and effective processes for handling returned products, ensuring their financial health and continued market competitiveness.

Free up your focus

As a company focused on developing new and innovative products, your priority lies in the front end of the supply chain to bring these products to market successfully. To achieve this goal, it is crucial to partner with a service provider that possesses technical agility and diverse accreditations across various technologies. ITAD360 serves as a trusted partner, enabling you to maintain your focus on product innovation while we handle the technical aspects.

By collaborating with ITAD360, your systems and processes remain intact, ensuring accurate administration of services and efficient management of parts on your behalf. This partnership allows you to optimize resources, streamline operations, and fully concentrate on driving new product developments, while we handle the backend operations with expertise and reliability. With ITAD360 as your partner, you can confidently navigate the complexities of the supply chain, maximize efficiency, and bring your innovative products to the market with ease.

Seamless reverse logistics and repair

Ensuring accurate status assessments of any returned device is vital to swiftly reach and utilize the appropriate repair channels. By developing an in-depth knowledge of the product, we can provide your customers with the highest level of repair and a fast turnaround time. This saves you valuable time and resources while our data-driven repair processes contribute to easy-to-access failure trend analysis reports. These reports help keep you competitive in the market and refine your manufacturing process, ultimately promoting customer loyalty.Without specialized infrastructure or expertise to process returned stock, you may face challenges with aging products that could become obsolete. Maximizing value recovery becomes a race against time. However, outsourcing this process to a trusted partner like ITAD360—offering ITAD, Asset Management, and Reverse Logistics services specifically tailored for Manufacturers/OEMs—can significantly increase your yield and value recovery.To manage and exceed customer expectations, strong communication is essential. We can support you in providing timely status updates and an efficient end-to-end process, ensuring a rapid turnaround from point-of-contact to launching logistics, and the repair and return of the device. This focus on fast, reliable service is critical to ensuring customer satisfaction and retention with your brand.

ITAD360 support services for Manufacturers/OEMs

ITAD

ITAD services ensure the safeguarding of your company’s end-of-use IT assets through secure and environmentally compliant practices.

Asset Management

Entrust your IT device fleet to a global network of skilled experts, who will take care of every aspect from acquisition to disposition.

Reverse Logistics

ITAD360 places significant importance on its reverse logistics services, aiming to optimize the recovery of value from technology assets